Features
Everything a clinic front desk does, done on WhatsApp
Built for Saudi clinics: Arabic first, the Saudi week, VAT and ZATCA from day one.
The WhatsApp front desk
Booking, rescheduling, cancelling, reminders and a waiting list — handled in conversation, in the patient’s own words.
Books real appointments from WhatsApp
The assistant reads your live diary, offers real slots, and books, reschedules or cancels — no keypad menus, no “someone will call you back”.
Answers in Arabic, 24/7
Patients write in everyday Arabic; the assistant answers the same way, or in English if they write English. Voice notes are understood too.
Never gives medical advice
Ask it about a dose or a symptom and it declines and offers a visit instead. Emergencies are flagged to your staff at once. That refusal is a rule in the system, not a hope.
Knows the Saudi week
Sunday to Thursday, Friday closed, prayer breaks computed daily from your clinic’s own location, Ramadan and Eid hours set once.
Rescues forgotten chats
If nobody replies to a patient within minutes, the assistant picks the conversation up and finishes the booking itself.
Refills cancelled slots
A cancelled appointment is offered to the waiting list with a WhatsApp button. First yes wins the slot.
Reminders that cut no-shows
A reminder the day before, with confirm and cancel as taps. Cancellations free the slot for the waiting list automatically.
Running the clinic
Doctors, schedules, patients, visit notes and documents in one calm panel your whole team shares.
Patients, doctors and records in one place
Patient files, visit notes, documents and a family on one phone number — the booking carries the patient’s name, the record stays with the number’s owner.
A shared inbox for your team
Every conversation is visible to your staff, who can take over from the assistant at any moment. Roles decide who sees and does what.
Insurance card from a photo
The patient sends a photo of the card; the assistant reads it and files it to the patient. The national ID number is never read.
Voice kiosk at reception (add-on)
A talk-to-book screen at your front desk, running on the same assistant and the same calendar.
Multi-branch
Each branch with its own WhatsApp number, hours and doctors, under one account and one bill.
Getting paid, properly
Tax invoices with per-line VAT and the ZATCA QR, insurance cards filed from a photo, and a clear view of what each doctor brought in.
Tax invoices a Saudi accountant recognises
VAT worked out per line, Arabic and English side by side, the ZATCA Phase-1 QR printed on every invoice, 80 mm thermal or A4.
Control and safety
Roles, two-factor sign-in, an audit log nobody can edit, and data fenced per clinic inside the database.
API and webhooks
Connect your hospital system or other tools to appointments and patients with API keys and signed webhooks.
An audit log nobody can edit — including us
Who did what, and when. The database grants the audit table insert and read only; no update, no delete, for anyone.
Your data is fenced per clinic
Every table is protected inside the database itself, so no other clinic on the platform can reach your patients or messages. Two-factor sign-in for admins.
Give your patients an answer tonight
Choose a plan, pay online, and your clinic’s WhatsApp front desk is live today.